Irrelevent series ip and Gateway issue

Sir,

When the customer given the Nat ip and Gateway which comes in different series, connection doesn't takes place b/w server to Tx But in the diagnostics all then status where OK.
Customer responds that other LIVE back pack supports this dissimilar Ip and gateway.

Customer ask to trouble shoot this issue.

Hi Sadeesh ,

Please provide more details on the same

If you have any example share it with us

Dear Sir
,
Look at the following ex.

Nat IP : 10.5.5.14

Sub net mask : 255.0.0.0

Gateway : 10.0.0.1

The series ended in Nat ip is '5.14' and for Gateway ended in '0.1' due to this irrelevant series of ip and Gateway my client (Tx) not connecting with server. But in the diagnostics it shows all the status were OK.

Kindly provide me the solution. This type of issue I faced in 2 client places of Chennai


With Regards,
Sathish Gunasekaran
Chennai

Theoretically host IP and gateway should be on the same IP subnet. but there are some situations where host IP and gateway subnet are on different subnets

In situation additional IPs should serve as main IP address and there is no gateway on same subnet available.
So here are the assumptions :

a.b.c.d is the host IP
e.f.g.h is the gateway IP
a.b.c.d & e.f.g.h are on different subnets.

Will check and update you